Contact information

We’re here to help! Whether you have a question about your order, need assistance with a return, or just want to say hello, our team is ready to assist you. Below, you’ll find all the ways to get in touch with us.

---

Customer Support

• Email: Asmayoussef95@gmail.com
  We aim to respond to all emails within 24-48 hours.

• Phone: +20 120 005 6469
  Our phone lines are open from 9:00 AM to 6:00 PM (Egypt Time), Sunday through Thursday.

• Store Chat:
  Click the chat icon on the bottom right corner of our website to connect with us instantly. Our chat support is available during business hours.

---

Visit Our Stores

We’d love to see you in person! Visit us at our conveniently located store:

• Nasr City Store:
  13 Abbas Al Aqad Street, Othman
  Ahmed Othman, Nasr City, Cairo Governorate 11765

---

Business Hours

• Nasr City Store:
  Saturday - Wednesday: 10:00 AM - 11:00 PM
  Thursday - Friday : 10:00 AM - 12:00 PM